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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Kelly

December 11, 2025

5  out of  5
rating by Andrea Kelly
"Matt was so helpful, answered all my questions and made sure I knew what I was getting and it was what I wanted. Super cool dude!"
We responded:
"Hi Andrea, thank you for the awesome review! Matt has been with us for years and we see him go above and beyond time after time. We're thrilled you joined us, welcome to the Justin Ables State Farm family!"
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Dina Jaracz

November 26, 2025

5  out of  5
rating by Dina Jaracz
"Great customer service! Jaydon is awesome. Very helpful and efficient. I highly recommend Justin Ables Insurance Agency to anyone looking for great coverage at reasonable prices."
We responded:
"Thank you Dina, we greatly appreciate your business and your wonderful review! Have a great weekend! "
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Melissa Peralta

November 21, 2025

5  out of  5
rating by Melissa Peralta
"Matt was so helpful! He saved me a lot of money on my policy. Also, he made the process so easy and explained everything thoroughly. 100% recommend him!!!"
We responded:
"Hi Melissa, thank you so much for the wonderful review. We are so happy to have you join our Justin Ables State Farm family. Please do not hesitate to reach out if you need anything!"
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C Dumlao

November 10, 2025

5  out of  5
rating by C Dumlao
"Matt was extremely patient in clarifying and breaking things down for me so that I understand exactly what I'm paying for in my policy. Also love the fact that as a client, I'm getting personal one-on-one attention rather than from a call center. Thank you, Matt for making me feel like a valued customer. If there is anyone I know who is looking for better insurance and/or bundle rates, I'll definitely send them your way! 10 Stars for you!! 😀"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Matt was able to provide you with clear explanations and personalized attention. We truly value each of our clients and strive to make every experience exceptional. Your recommendation means a lot to us—please don’t hesitate to send anyone our way. Thanks again for the 10 stars and your trust!"
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victor tocco

November 7, 2025

5  out of  5
rating by victor tocco
"Jadon has great customer service skills. Wonderful agent."
We responded:
"Thank you for the kind words, Victor! We appreciate your business and are thankful to have you be a part of our Justin Ables State Farm family "
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David Qasawa

October 13, 2025

5  out of  5
rating by David Qasawa
"Justin and his team are very kind and very helpful. Great service all around. Definitely recommend!"
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Jasmine Maldonado

October 7, 2025

5  out of  5
rating by Jasmine Maldonado
"Matt was great in helping me with my auto insurance recently and has previously helped me with my renters as well, which was also a pleasant experience. He made the process very easy and answered all of my questions. Would definitely recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Matt provided you with excellent service for both your auto and renters insurance. Making the process easy and answering all your questions is exactly what we strive for. We truly appreciate your recommendation! If you need any further assistance, feel free to reach out."
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Lori Smalley

October 3, 2025

5  out of  5
rating by Lori Smalley
"Matt was very thorough in explaining all coverages and helping me decide what coverage would best suit my needs. He was very friendly and very patient. Extremely satisfied!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Matt provided thorough explanations and helped you find the coverage that best suits your needs. Your satisfaction means a lot to us, and we'll be sure to share your feedback with Matt. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
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Judy Freel

September 18, 2025

5  out of  5
rating by Judy Freel
"Matt made this whole process so easy and took care of every detail"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Matt made the process easy for you and handled every detail with care. We appreciate your trust and are here to help anytime you need!"
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Debra Ellis

September 8, 2025

2  out of  5
rating by Debra Ellis
"Road side assistance provided very poor service and agents that work the emergency number were not helpful. I sat on the side of the road for 2 hours trying to work thru issues between the tow truck companies and State Farm emergency line. Then spoke to my Sales Rep telling of the issue and he just said I can't do anything about it."
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Alyse Edwards

August 29, 2025

5  out of  5
rating by Alyse Edwards
"Jadon with state farm is amazing! Very professional, and kind hearted! He listened to all my concerns, and did whatever he could to take care of what I needed! He answered all of my questions, and made things easy to understand!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jadon provided you with professional and compassionate service, took the time to address all your concerns, and made everything easy to understand. Your satisfaction is our top priority, and we’re glad Jadon was able to assist you so well. If you ever need anything else, don’t hesitate to reach out!"
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isabella marie

August 11, 2025

5  out of  5
rating by isabella marie
"Matt was incredibly helpful and made the process of getting an auto insurance policy easy. He took the time to explain everything clearly and answer all of my questions. I really appreciate his professionalism and dedication to helping me find the best coverage. Would definitely recommend!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Matt provided such excellent service and made the process smooth and clear for you. Your recommendation means a lot to us, and we'll be sure to share your feedback with him. If you ever need anything else, feel free to reach out!"
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Linda Riddle

August 8, 2025

5  out of  5
rating by Linda Riddle
"Devin was great in assisting us with our home claim. He was always there to answer any of our questions or concerns. We have had State Farm for many years and trust them especially when they have agents like Devin."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Devin provided you with excellent support during your home claim. It's our goal to be there for our customers every step of the way, and we're glad Devin exemplified that. We truly appreciate your trust in State Farm and look forward to continuing to serve you for many years to come!"
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Blake Becksvoort

August 1, 2025

5  out of  5
rating by Blake Becksvoort
"Jadon was excellent. Quick, responsive, efficient. Had all the answers. 5/5"
We responded:
"Hi Blake, thank you for the wonderful review. We're so happy to have you a part of our State Farm family. Please do not hesitate to reach out with anything you need! "
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Ashley Clarke

July 30, 2025

5  out of  5
rating by Ashley Clarke
"Matt helped me out bundle my auto insurance and was able to lower my payment from a previous insurance company I highly recommend. Quick, professional, and friendly service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Matt was able to help you bundle your auto insurance here in Michigan and lower your payment. Providing quick, professional, and friendly service is our top priority, and your recommendation means a lot to us! If you ever need anything else, we're here to help."
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Cheryl Ferguson

June 26, 2025

5  out of  5
rating by Cheryl Ferguson
"Devin has the patience of a piano teacher! Every time I call with questions about my policies he takes the time to review my policy and coverage amounts and gives me peace of mind. He is personable, professional, and a pleasure to work with. I encourage everyone looking for a trusted and respected agency to get a quote from Devin at Justin Ables insurance off Romeo Plank Rd. Thank you, Devin and the team at State Farm Justin Ables for always being so polite and upbeat. You truly make a difference. Keep up the great work!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Devin and the team at State Farm Justin Ables. His dedication to providing thorough and personalized service truly makes a difference, and it's wonderful to know that he has been able to give you peace of mind regarding your policies. We appreciate your recommendation and support, and we look forward to continuing to serve you with the same level of care and professionalism. Thank you for being a valued client!"
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Jennifer Lewis

June 24, 2025

5  out of  5
rating by Jennifer Lewis
"Matt helped me with my new policy. He was able to bundle my home and auto at a cheaper rate then my previous insurance company. He was very friendly and helpful throughout the whole process and made switching companies a breeze!"
We responded:
"Thank you so much for your positive review! We're thrilled to hear that Matt was able to assist you in bundling your home and auto insurance at a better rate. It's great to know that his friendly and helpful approach made the switching process easy for you. We appreciate your feedback and look forward to serving you in the future! If you have any more questions or need assistance, feel free to reach out."
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Patricia Monahan

June 11, 2025

5  out of  5
rating by Patricia Monahan
"When I was looking for insurance this office reached out."
We responded:
"Thank you for the wonderful review. We're excited to have you join our Justin Ables State Farm family!"
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Sabrina Berry

June 6, 2025

5  out of  5
rating by Sabrina Berry
"Matt provided me with excellent customer service. He made transferring my coverage from one state to another much easier. He was patient and answered all of my questions with great detail, ensuring my understanding of major state differences that ultimately will save me money in the long term."
We responded:
"Hi Sabrina, That's wonderful to hear! It sounds like Matt went above and beyond to assist you with your coverage transfer. His patience and thorough explanations are invaluable, especially when navigating the complexities of state differences. It’s great to know that his efforts will not only make the process smoother for you but also help you save money in the long run. We are thrilled to have you a part of our Justin Ables State Farm family. If you have any more feedback or need further assistance, feel free to share!"
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Melissa Ostach

May 27, 2025

5  out of  5
rating by Melissa Ostach
"I spoke with Devon recently and was really impressed by how professional, helpful, and easy to talk to he was. He answered all my questions clearly and made the process feel simple and straightforward. Even after just one conversation, I felt confident I was in good hands. Looking forward to working with him more!"
We responded:
"Hi Melissa, thank you for the kind review! Devin has been with our office for 5 years and always goes above and beyond for our customers. Thank you for being a part of our Justin Ables State Farm family "
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Cory Lathrum

May 22, 2025

5  out of  5
rating by Cory Lathrum
"Matt was more than helpful and polite definitely recommend him thank you sir."
We responded:
"Hi Cory, we are so happy to have you join our Justin Ables State Farm family. Thank you for the kind words regarding Matt. He is a pillar of our agency. Please do not hesitate to reach out to our office if you need anything. "
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Marek Kotlicki

May 15, 2025

5  out of  5
rating by Marek Kotlicki
"Thank you Matt"
We responded:
"Welcome to the Justin Ables State Farm family, Marek!"
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Ahmed Ali

May 7, 2025

5  out of  5
rating by Ahmed Ali
"Matt worked really hard to get me the right policy that fits my needs. Very efficient and quick response."
We responded:
"Hi Ahmed, We're so delighted to have you join our Justin Ables State Farm family. We appreciate your kind words, Matt is a huge part of our team and always goes above and beyond for our customers. Thank you again for your review, we look forward to working more with you soon! "
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Robert

April 8, 2025

5  out of  5
rating by Robert
"Excellent , respectful customer service. Professional & thorough."
We responded:
"Thank you, Robert! We appreciate your business and your very kind words! Thank you for being a great part of our Justin Ables State Farm family "
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Kaela Robichaud

April 7, 2025

5  out of  5
rating by Kaela Robichaud
"My car gave out on me and I had to switch over to my boyfriend’s old car. Matt helped me get the car insured in just 20 minutes, and even stayed on the line with me while I filled out paperwork in case I had questions. He helped me get the lowest rate and walked me through everything; Even made small talk with me! I’m just a girl and don’t know how to do stuff, but Matt made it easy and advised me on what to do next and how to save money on the policy. Overall a great experience."
We responded:
"Hi Kaela, we're so excited to have you a part of our Justin Ables State Farm family! thank you for the kind words. We're always here if you need anything! "